One focused inbox
See open, pending and resolved tickets across the PostHog projects you select.
Mobile support inbox for PostHog
Support conversations, without being tied to your desk.
Connect your PostHog account, choose the organisations and projects you support, and manage customer tickets from one focused mobile inbox.
- Secure PostHog sign-in
- iPhone and iPad
- No subscription required
POSTHOG SUPPORT4 projects · 2 accounts
INBOX
3 new
Open tickets
AL
Avery Lawson
Could you help me check this event?
Quote Away AI · 2 messages
JT
Jordan Thompson
Thanks, that is working now.
Biabox · 6 messages
RP
Riley Parker
I have one more question.
Biabox · 4 messages
Secure account connection
Multi-project inbox
Conversation replies
Project notifications
Everything in reach
A support workspace designed for mobile.
Stay focused on customer conversations while keeping account access and project scope under your control.
Complete conversations
Read full message threads, see message totals and reply directly from the ticket.
Clear team replies
Quickly distinguish your own replies from messages sent by other members of your team.
Project notifications
Enable notifications per project and receive an alert when a customer sends a new reply.
Flexible account scope
Connect accounts and choose the organisations and projects that should appear in your inbox.
Secure account controls
Review granted permissions, reconnect when scopes change, or disconnect access from the app.
Simple setup
From sign-in to inbox in three steps.
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1
Connect PostHog
Sign in directly with PostHog and approve the access you want to give the app.
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2
Choose your scope
Select the connected organisations and projects whose conversations you want to manage.
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3
Support your customers
Open a ticket, read the conversation and send a reply. Enable notifications for projects where you need faster alerts.
Notifications
Know when a customer replies.
Notifications are enabled independently for each project, so you decide exactly where you want to receive new-reply alerts.
You can test delivery from the app and disable a project at any time.
Designed with control in mind
- Project-by-project notification controls
- Connected permissions shown in the app
- Account access stays under your control
- No advertising use of support conversations
- Disconnect and deletion controls
Common questions
Good to know before you connect.
Is this an official PostHog app?
No. PostHog Support is an independent product operated by 128 Bits Ltd and is not affiliated with or endorsed by PostHog.
Does the app need my PostHog password?
No. Sign-in happens directly with PostHog. The app receives only the access you approve.
Why might I need to reconnect?
Some features require additional PostHog permission. If it was not granted previously, the app asks you to reconnect and approve the updated access.
Can I remove access?
Yes. You can disable notifications per project and disconnect a connected PostHog account from the app.
Need a hand?
We’re here to help.
Visit support for setup guidance, notification troubleshooting and account or privacy requests.